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Welcome to PlatformIT Privacy Policy

This privacy policy was last updated on April 1, 2024.

platformit.com.au (the "Site") is owned and operated by Platform IT. 


Purpose


The purpose of this privacy policy (this "Privacy Policy") is to inform users of our Site of the following:

  • The personal data we will collect;

  • Use of collected data;

  • Who has access to the data collected;

  • The rights of Site users; and

  • The Site's cookie policy.


This Privacy Policy applies in addition to the terms and conditions of our Site.

 


Personal Data We Collect


We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.

We may also collect the following data when you perform certain functions on our Site:

  • First and last name;

  • Email address;

  • Phone number;

  • Company or employer; and

  • Other customer identification.

We may collect additional information in a variety of circumstances, such as during your business relationship with PlatformIT, in the process of establishing a potential business relationship, when filling out online forms on our website, when contacting our team via phone or email, or when sharing your business card or contact details in person.

PlatformIT may also obtain your information from 3rd-party sources such as:

  • Analytics

  • Facebook

  • Linkedin

  • Google Ads Conversion Tracker

  • Microsoft Advertising Universal Event Tracking

How We Use Personal Data


Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.


The data we collect when the user performs certain functions may be used for the following purposes:


Communication with Clients: We use the information to establish and maintain communication with our valued clients, such as responding to inquiries, providing support, and delivering important updates related to your engagement with PlatformIT.

Improvement of Services: The data collected enables us to analyze and understand our clients' needs and preferences. This valuable insight allows us to continually enhance and optimize our services to better meet your requirements and provide a more personalized experience.

​Relevant Information and Updates: We may use the information to keep you informed about our products, services, and industry updates that we believe may be of interest to you. This includes sharing insights, best practices, and valuable resources that can help you stay up-to-date with the latest trends and advancements in the IT field.

Who We Share Personal Data With

Employees
We may disclose user data to any member of our organisation who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.


Service Provider Partners
Your data is only shared with trusted partners and service providers who assist us in delivering our services and improving your overall experience with PlatformIT.

Other Disclosures
We will not sell or share your data with other third parties, except in the following cases:

 

  • If the law requires it;

  • If it is required for any legal proceeding;

  • To prove or protect our legal rights; and

  • To buyers or potential buyers of this company in the event that we seek to sell the company.

If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.

 


How Long We Store Personal Data


User data will be stored until the purpose of the data collected has been achieved.


How We Protect Your Personal Data


We prioritize the privacy and security of your personal data. We uphold strict confidentiality standards and do not sell, trade, or rent your personal information to any third parties without your express consent. Your data is only shared with trusted partners and service providers who assist us in delivering our services and improving your overall experience with PlatformIT.

Rest assured, your personal information is safeguarded and handled responsibly in accordance with applicable privacy laws and regulations.

While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.


Your Rights as a User

PlatformIT values the importance of data protection and wants to ensure that you are well informed about your data privacy rights. As a user, you are entitled to the following rights:

Right to Access: The right to request and access the personal data that an organization holds about you.

Right to Rectification: The right to request corrections or updates to inaccurate or incomplete personal data.


Right to Erasure (Right to be Forgotten): The right to request the deletion or removal of personal data when there is no compelling reason for its continued processing.

Right to Restrict Processing: The right to limit the ways in which an organization can process your personal data.

Right to Data Portability: The right to request a copy of your personal data in a commonly used and machine-readable format for your own use or to transfer it to another organization.

Right to Object: The right to object to certain types of processing of your personal data, such as direct marketing or processing for statistical purposes.

Right to Be Informed: The right to be informed about how your personal data is being processed, including the purposes of processing and the recipients of the data.

Right to Privacy and Confidentiality: The right to have your personal data processed in a way that ensures appropriate security, confidentiality, and privacy protections.

Cookie Policy


A cookie is a small file, stored on a user's hard drive by a website. Its purpose is to collect data relating to the user's browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience.


We use the following types of cookies on our Site:

  • Functional cookies

Functional cookies are used to remember the selections you make on our Site so that your selections are saved for your next visits;

  • Analytical cookies

Analytical cookies allow us to improve the design and functionality of our Site by collecting data on how you access our Site, for example data on the content you access, how long you stay on our Site, etc; and

  • Targeting cookies

Targeting cookies collect data on how you use the Site and your preferences. This allows us to personalise the information you see on our Site for you.

 


Modifications


This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the "Effective Date" at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.


Complaints


If you have any complaints about how we process your personal data, please contact us through the contact methods listed in the Contact Information section so that we can, where possible, resolve the issue. If you feel we have not addressed your concern in a satisfactory manner you may contact a supervisory authority. You also have the right to directly make a complaint to a supervisory authority. 

 


Contact Information
Please contact us if you have any questions or concerns. Our contact details are as follows:

(04) 5024 6009
info@platformit.com.au
1 Denison St, North Sydney, New South Wales, 2060, Australia


You can also contact us through the feedback form available on our Site.
 

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